Operations

What operations leaders are doing:

• Replace the spreadsheet: build a small web app for site visits, maintenance requests, stock counts or delivery issues, with a form on the phone and a dashboard for managers.
• SOPs from reality: record a supervisor explaining a task, then turn the transcript into a step-by-step SOP with a checklist.
• Photo checks: Hitachi field technicians use image-recognition agents to verify photos of tools and wiring before and after a job, according to Google.
• Exception reports: a daily digest that reads your logs or emails and lists only what needs attention.
• Supplier comparisons: paste three quotations and get a like-for-like comparison table with the gaps highlighted.

Try tonight:

Today our team reports [problem] through WhatsApp and a spreadsheet.
Interview me a few questions at a time, then write the scope for a
simple mobile-friendly tracker. Wait for my approval before building.